Welcome to Social Media SMM (“we”, “our”, “the Panel”). By accessing or using our website and services, you agree to the following Terms & Conditions. If you do not agree, please do not use our platform.
You must not use our services for illegal or unauthorized purposes.
Any misuse (spam, fake engagement abuse, harmful actions) may lead to suspension.
You are responsible for ensuring your use complies with the policies of the social platforms (Instagram, Facebook, YouTube, etc.).
Social media platforms may update algorithms; therefore, delivery times may vary.
We cannot guarantee specific results (e.g., top ranking, monetization approval).
Once an order is placed and processing begins, it cannot be canceled.
We do not issue refunds for completed orders.
If an order fails or does not start, balance will be refunded to your panel wallet only.
Wallet balance cannot be withdrawn or transferred.
Prices may change anytime without notice due to supplier or platform updates.
It is your responsibility to check service descriptions and rates before placing orders.
You are responsible for keeping your account login details safe.
Any activity under your account is considered your responsibility.
We are not affiliated with Facebook, Instagram, YouTube, TikTok, or any social media platform.
We are not responsible for:
Account bans, suspensions, or drops
Loss caused by social platform changes
Any damage resulting from misuse of services
API access is given only to verified resellers.
Misuse of API will result in permanent suspension.
Social Media SMM is not liable for any direct, indirect, or incidental damages caused by:
Service delays
Drops
Website downtime
Inaccurate service information from providers
We may update these terms at any time. Continued use means you accept the updated terms.
This Privacy Policy explains how Social Media SMM collects, uses, and protects your information.
We may collect:
Name, email, username
IP address, device info
Order history, service usage
Payment details (non-sensitive; we do not store card/bank info)
We use your information for:
Account creation and login
Order processing
Improving panel performance
Fraud prevention
Customer support
We never sell your personal data to third parties.
All payments are processed by trusted third-party payment gateways.
We do not store full payment card numbers.
We use cookies for:
Login sessions
Preferences (language, filters, dashboard)
Analytics and performance
You can disable cookies through your browser settings.
We may share minimal data with:
Payment processors
Analytics tools
API service providers
Only when necessary to operate the platform.
We use industry-standard security measures to protect your data.
However, no system is 100% secure; you use the panel at your own risk.
You may request:
Account deletion
Data correction
Support regarding stored information
Contact: [Your Support Email]
We may update this Privacy Policy without prior notice.
(Use on /policy or /legal page)
Below is a combined "Policy Page" text used by many SMM panels:
Welcome to our Policy Page. Please read the following guidelines carefully to understand how we operate and protect user experience on our platform.
By using Social Media SMM, you agree to our Terms, Privacy Policy, Refund Policy, and Cookie Policy. You must use the panel responsibly and comply with social media platform rules.
No refunds for completed orders.
If an order fails, the amount will be returned as wallet balance only.
Wallet balance is non-withdrawable.
Delivery time varies based on service and platform status.
Drops may occur due to social media updates; refill support depends on service type.
We collect only required data to operate the panel securely.
We never sell or misuse personal information.
We use cookies to improve user experience, analyze traffic, and ensure account security.
Spam, harmful use, or illegal activity
Abuse of services or issuing fake chargebacks
Unauthorized API usage
Attempting to harm the website or servers